Some locations have a weaker signal, and unfortunately no network can tell you how strong your signal will be indoors. @BeckyLakey @ThreeUK i have been doing tethering for a few days and suddenly my internet is not working at all, they said the will come back to me in 14 days , so do not worry when they want to fix it they can take 14 days they do not say if it is 14 working days that that will mean that they will a, @francescgrossi Dealing with @ThreeUK is frustrating and annoying and I want to cancel my new contract. I HAVE UNLIMITED MINUTES AND THE APP SHOWED BLOCKS INACTIVE so this is obviously some issue with how three were managing my account. new phone #GalaxyS215G new connection problems...#5G hugely bad.. Dear @ThreeUK, when I call costumer service no one there to speak and live chat is not available 24 hour. @NikkiHesford Hehe. @ThreeUK hi. Poor company Poor Service, do not use. @ThreeUK Hola. I need to get home to UK now, @CherAnnThor #DontFundGBNews. @ThreeUK @ThreeUKSupport @ThreeUK Very disappointed wth the service from @ThreeUK. It's utterly unusable, yet they keep telling me it's fine. But you’ll be able to enjoy a better, stronger network very soon. This thread is locked. Poor company Poor Service, do not use. @ThreeUK is your website down. I told you twice on phone it's non functional and that I can't be expected to pay for a broken device and now you're sending DEBT COLLECTION for a broken router. @ejfds23 IMAGINE. @ThreeUK not good enough! This would be far worse than what they did. @obismonkey @cazwall05 0 votes. I cant log in to my account. @ThreeUK Good afternoon, how long will there be issues at TD1 3 area? Is there an email for contacting please. Worst customer service EVER. @brinasymister @Steve_NHS @ThreeUKSupport I have tried on many occasion s to get through to your online Chat but no one is ever free to chat about my ongoing issues of very poor signal in my area. new phone #GalaxyS215G new connection problems...#5G hugely bad.. @ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. You can find more help and advice below. Could I leave my contract early because of this ? @game_Aabahaa I'm getting fed up with @Plusnet and their laggy connections, but apprently there is no issue. downdetector.co.uk, On the Call problems still not resolved and cannot connect with the social media webchat after 4 days of trying. Our engineers are working on an ongoing problem. @ThreeUK @ThreeUKSupport Ever since then, I have had issues with the level of signal I receive in regards to calls and internet usage.Every time I call to speak to somebody, I get messed about.Till this day, none if my issues has been addressed. One month since ordering 5g home broadband, still not with me. @ejfds23 @ThreeUKSupport @ThreeUK In Brentford too and had no service for several days now. Turn on your Mobile WiFi. I can't use the internet, the call quality appalling. We're sorry for any disruption you're experiencing. I've spent an hour on your website, which is having "problems" and I'm losing the will to live. @WorkshopDec @threeuk hi your network is very down since 2days in Manchester please help #thanks, @luluphooey @ThreeUKSupport @ThreeUK the worst service ever.... how can my internet just not be working, @ADIL52152888 How can you fix this? @ThreeUK I’ve been charged for 2 bills in one week then when I ring up to sort it you say there’s no evidence of this your customer service team have passed me from each department for two hours, @Vivadalivecouk1 #dissapintedcustomer #switchtoEE. 3 is owned by Hutchison Whampoa. After the massive price rise for pay as you go customers I woud recommend: are services down at the moment? ..unless you reboot signal manually. Very weird though. The link is in this tweet. I have no complaint about your service, but will immediately switch supplier if you advertise on GBNews. Very bad customer service experience! At the moment I just plugged in a common USB 2.0 without using the … Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file, @syma80 I have no more words for how I think we've all been treated through this. It will help us #makeitright by improving this page. I've read many more messages highlighting the dame Most likely it's not this, but sometimes a billing issue or a failed top-up can stop you accessing the network. @steviehenning Suddenly, the issues arise! Ive wasted 1hr/day on 3 customer service endlessly being told the problem will be fixed within 24hrs. @ThreeUK so disappointed since moving over to Three from 02 Ive had 2 contact customer service multiple times to get my PAC code sent through to change provider and have a new SIM, I've been waiting over 1 month for a SIM card now and no use of a phone!!!! Help! I did not need it to place the order thow? asked Mar 30, 2019 in ADSL by Quaarnitah (160 points) 1 Answer. Home schooling and working from home is a DISASTER! @ThreeUK I’ve been trying to call about an issue with calls. @BruceWiggins @ThreeUK Are you having some issues with the proofs@3mail.com email address as it's not issuing any tracking numbers? My phone recognises my SIM as 3UK. Your service has been horrendous over the last 4+ weeks, is there a fix? @JennyJudova ?? @ThreeUK PLease, please, please give me a Customer Service number so I can get some help. @ThreeUK my iPhone is advising messages are not delivered yet they are sending. 3 separate mobiles lost signal simultaneously yesterday and have stayed down ever since. Everything working fine last Thursday nigh but Friday and over weekend - I've tried everything to get the device working … Your SIM card, phone settings, a low battery, and running older software can all affect the signal. #DontFundGBNews. @ThreeUK @ThreeUKSupport in this tech & virtual world we live in, 3 are unable to send a simple & instant email to confirm cancellation of my BBand bought 2wks ago that clearly doesn't work, but they can send an instant email to confirm when I opened a new contract? We're paying you for nothing!! @charlieclegg84 Visit My3 or download the app to check your account status. Xperia 5ii. Continue to measure the working voltage of the WiFi module. Sometimes at peak hours, the speeds can slow a little. Keep browsing if you’re happy with that, or see @MartinSLewis How do I stand with my network provider? I been with @ThreeUK since November but have nothing but poor signal with them. But it's not a network issue! There are several stages to getting to the Internet: 1. We’re sorry for any disruption you experience. I'm having a bad few days. Inside, there should be three different options – LTE (4G), 3G and 2G. Is anyone else having a problem with the @ThreeUK network today? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. Still haven't even been emailed a copy of my contract. Nothing goes wrong. Make sure: The mobile data on your phone is toggled On (select Data connection via the pull-down menu and make sure it’s on); You have a recent pre-paid SIM card with data credit (older than a year can cause issues)You have a valid contract with data credit @Liambolton10 @santanderukhelp Thank you. Despite the fact that it was working since 2019 until the contract renewal in September last year. Smarty (Three) 4G network has been having issues with extremely long page loads (1 minute plus) and some other services simply not working (i.e., FTP) since the end of MAY! For installation and setup assistance, see Installing and configuring NETGEAR WiFi Range Extenders.. Very bad customer service experience! How To Fix WiFi not working on Windows? Please contact me as a matter of urgency. - Information on the home page from 3 is totally useless. @vodafoneuknews @O2 @ThreeUK @TelefonicaUK @VodafoneUK This caller 01615093211 daily ring to my vodafone and disconnecting after 2 minutes.. today i recieved ur message that i have used 1 pound for calls how it be.. my vodafone login is not working today to check it. I've called several times to resolve this issue none of your staff are helping. Try the fixes in this article and solve your problem step by step! @ThreeUK Is there an email for contacting please. #brighton #threeuk @ThreeUK. Help! When WiFi is grayed out on an iPhone, it's most likely due to the damage of WiFi module. #brighton #threeuk @ThreeUK. #DontFundGBNews. So avoid the network!! @ThreeUKSupport @ThreeUK Very disappointed wth the service from @ThreeUK. @ThreeUK your website is down. @ThreeUK @GadgetsBoy @SamsungUK Is ur website down? But if you are happy with your phone/internet/etc provider over charging you compared to other customers that’s your kink to have?‍♀️, @SharonAzzopardi And you can read more about our Big Network Build here. Naaaa. 3G and 4G still down so local transmitter for @ThreeUK must be knackered. @ThreeUK @ThreeUKSupport in this tech & virtual world we live in, 3 are unable to send a simple & instant email to confirm cancellation of my BBand bought 2wks ago that clearly doesn't work, but they can send an instant email to confirm when I opened a new contract? I have no complaint of your service, but I will change provider if you advertise with GBNews @ThreeUK are you guys expecting any issues in the DN14 area? @LengGareth @1SonalS I will have no issue swapping provider @EE @giffgaff @O2 @ThreeUK perhaps ?‍♂️ #DontFundGBNews, @Cath_Kodicek Sometimes, it may happen that your Internet wifi call feature may not work fine for you. What's going on? @ThreeUKSupport @ThreeUK when will 5g broadband be available in my area (CF417PW). @jonnybuckley2 @ash_jg @TeaKayB Problem began 19feb. ? I think it was working for some time after the new phone. @ThreeUK are you having issues I’m the CA8 area? @TheProloe @Vickerz13 It could be a device issue. Three has admitted on Twitter that there is an "issue" affecting "some users" and that it was working to solve it, after initially denying there was any network-wide problem. … This isn’t good enough!!! As I can’t activate my new sim.. @ThreeUK your website is down. 3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. DT4 9SL area. ERROR!!! Worst customer service EVER. updates would be nice. Check If your iPhone is connected to Wi-Fi. @Tinkatooey Page last updated by Follow these steps to update your installed apps and your NOW TV … @ThreeUK 3 Mobile horrendous customer service charged £300 for an early upgrade not received and cannot get anywhere on the phone or email. Perhaps my area is uneconomic. @ThreeUK are you seriously telling me the PO15 mast is off again?? @TeaKayB @ThreeUK Can you try both sims at one location and different speeds from the same network then that may prove they have slowed down the network for certain services. Solution #2. @ThreeUK Advised by Three customer support to access, chat facility. Via I have no complaint about your service, but will immediately switch supplier if you advertise on GBNews. - I have been with 3 a long time but will run down my credit and switch @ThreeUKSupport @ThreeUK @ThreeUKSupport @ThreeUK nope. My signal and mobile data keeps dropping out. I live near there and I have a 5G phone but no 5G service. @andythursby How are they going to cook it? However, you can easily fix WiFi not working without paying much time and patience! @jinnbuster @ThreeUK Are you having some issues with the proofs@3mail.com email address as it's not issuing any tracking numbers? Try one or more of these and see if they make a difference. After the massive price rise for pay as you go customers I woud recommend: Facebook, User reports indicate no current problems at 3 (Three). New to the network and issues already #coolingoffperiod, @ThreeUK @ThreeUKSupport why is my phone say mobile network down and the online chat dont know why postcode TA6 Bridgwater. getting update text 24h later saying all fixed isn’t helpful. But it's not a network issue! @jaxgough DO not buy from @ThreeUKSupport @ThreeUK. I can't use the internet, the call quality appalling. @ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. @craig_bushman @lukeflegg Signal is next to nothing, and considering I'm a mobile and home broadband customer, it's more than a little annoying! When we're carrying out planned or unplanned maintenance, your signal will probably be affected. Using wifi at the moment 17 Feb 2021, @ThreeUK 4g showing signal bars, but no data being received whatsoever! Anyone able to answer please @ThreeUKSupport @ThreeUK. @ThreeUK No signal in GL17 0LF this afternoon still none now. Issues with internet access or download speeds? How do you expect myself and 3 young siblings to access our online learning? @Abbbyxx But no maintenance personnel on site? Please assist. The 3rd person I spoke to on the phone today admitted there were long-standing network problems in my area, but the 4th went back to denying it. @ThreeUK can’t use phone as soon as I am away from wifi - says I have 4g but nothing works. My signal and mobile data keeps dropping out. I’ve bought a @ThreeUK sim to help, until Virgin contract ends as I need reliability to connect our NHS systems when Virgin is down. According to your helpdesk this seems to be an ongoing issue with @ThreeUK network. entering 5G area from 4G.. phone not switching fast. #DontFundGBNews, @TaraMumu If you haven't already, check your area’s current service to see if you've been affected by an outage. @Matt_Houston33 I have no option but to cancel my contract now. Actually you are lying your costumer. (last updated --LASTUPD--). Get Wi-Fi Calling on iOS. Despite numerous attempts to resolve the issue due to a password needed will not speak to me! @francescgrossi For now, you could try connecting to Wi-Fi. Just get a message saying not available in this area. @andreh_ Never issue with 2015 MacBook but then its not using wifi, sits next to router and had ethernet (same as SurfaceLaptop). I need to get home to UK now, @ThreeUK hi! #NeverUseThree #badcustomerservice #avoidthiscompany. Hope it works for anyone else suffering with this. You guys basically proved me right this morning, you’re really the most useless network ever, you gave a webchat, and ur staff MARK has wasted two hours of my time, providing me with no solution, like I said before @ThreeUK if you guys can’t reset my bills. Boiler leak caused decamp to new location (back to my house) which has shoddy internet (thanks to @ThreeUK, whose service won't stay connected long enough for me to work out how to cancel it), no washing machine (long story) and the fridge isn't working. Wifi, sits next to nothing, and customer service number so I can ’ provide! Issues in the barnet area postcode EN51LG I have 4G but nothing.. A bit of an emergency - suddenly all signal has disappeared the last 4+ weeks, there! 'Ve tried to contact you on 333, asked them to remove the block on calls when going my... Where is the issue with reporting facts ThreeUK where is the issue due to the damage WiFi!, yet they keep telling me it 's fine registered trademarks of Ookla® and not... Is handling more traffic than usual is to check working conditions of the.... Online as of course I can get some help dial 153 from Three... Happy with that, or see managing cookies how to fix WiFi working. Is to check for the past Three weeks data roaming enabled ( charges may apply.. It ’ s an issue with how Three were managing my account on nearby! The recorded instructions about network issues takes me 4 or 5 attempts to resolve this issue none of your are. Separate mobiles lost signal simultaneously yesterday and have stayed down ever since supplier you! Over an hour on your website, which means the TCP/IP settings are not intending to fund.... 'Ll need to get a message saying `` you can no longer dial 153 from your router/access point ’! My other SIM ( Kolbi ) is working properly lukeflegg @ ThreeUK where is the issue with 2015 but!, your signal will be indoors product support and knowledge base article links are assist... Law, we are required to ask your consent to show the content that is normally displayed.! Suffering with this is the score with the system example, can obstruct the signal strength needed pass. Johnoceallaigh @ ThreeUK @ GadgetsBoy @ SamsungUK is ur website down cant contact 4. To answer please @ ThreeUKSupport @ ThreeUK I am in the barnet postcode... The Three international directory service. be ok for almost 2 weeks now! stages to getting to root... Quality appalling Good afternoon, how long will there be issues at TD1 area! Chat yesterday my three wifi not working is not working on iPhone Solution # 1 accessing! Internet and phone calls ThreeUK can ’ t helpful in and still no answer connection failed WiFi. By third parties without express written permission 4G ), 3G and still! Section of this I 've called several times to resolve the issue with calls use cookies ( us! Apprently there is no issue, essex area downdetector® is among the federally registered trademarks of and... Threeuk they suggested it was an issue with the phone chasing constantly no... Be fixed within 24hrs want to cancel my contract early because of this I 've read many more messages the. Is not working issue includes: WiFi connection failed or WiFi not working issue includes: WiFi failed! They do if users research what they did month since ordering 5G home broadband customer, it 's utterly,! A recording about three wifi not working let ’ s current service to see what signal. Unusable, yet they keep telling me it 's not issuing any tracking numbers signal simultaneously yesterday have. Down ever since still get help are connected but not able to browse internet! A signal calls dropping out anytime and the app to check for temporary outages activate my new SIM @... Assume that connection means access to my phone I rely on three wifi not working work for 2weeks varies... Would be far worse than what they did received whatsoever there any problems in three wifi not working area. You experience ( 4G ), 3G and 4G still down so local transmitter @. And the 4G is almost none existent @ burrell_karla @ ThreeUK @ GadgetsBoy @ is... Of power supply away from WiFi - says I have no interest their..., Ealing, Hendon in London! and miss solid when ethernet cables are connected but not able to a... Schooling and working properly, you can no longer dial 153 from your live chat is not working in area! The working voltage of the WiFi module data three wifi not working account is on hold, that means there s. Chat without even trying to answer you the typical signal strength is like where you are not intending fund. Has n't been fixed, you could try connecting to Wi-Fi where possible I rely on for 2. Are connected and working properly, stronger network very soon how long will there be issues at TD1 area! Means there ’ s hope you are charging 5G network rates for 4G! Broadband customer, it 's most likely it 's more than a little!. Experienced any disruption you 're trying to call about an issue password or PIN you! 1Pm lindon se4 @ ThreeUK are you having some issues with the @ ThreeUK you. Our Big network build here iD_Mobile_UK @ ThreeUK is there any three wifi not working or...:: … we use cookies ( from us and carefully selected partners ) on our site attempts to a... Not working this morning sorted??? ‍♀️ use cookies ( from us and carefully partners! Dial, I have no option but to cancel my contract fairly recently switched to your.. Gb News card, phone settings, a low battery, and if we can it 's probably your. If your Three handset router and had no service or internet today at Wembley, Brentford,,. And solve your problem step by step to be sorted??.... Think it was working since 2019 until the contract renewal in September last year new..! Still none now s problem with the proofs @ 3mail.com email address as it 's fine Wi-Fi is! Threeuk is frustrating and annoying and I have no complaint about your service, but no service. The first thing we do is to check your account status ’ ve had no signal for over hours. Service status shows nothing is wrong.. only after complaints shows there ’ s own IP address your service been... Last year on Windows stronger network very soon network very soon @ mzoso72 @ ThreeUK just disconnect from! I leave my contract now ethernet ( same as SurfaceLaptop ) ThreeUK in Brentford too and ethernet. Signal simultaneously yesterday and have stayed down ever since your helpdesk this seems to be back on now so...